Privacy notice version 2026-08-15

PMLT Privacy Notice

This notice explains what personal data PMLT processes, why it is needed, who receives it, how long it is kept, and how you can exercise your rights under India's Digital Personal Data Protection framework.

Who is responsible for your data

Progressive Medical Laboratory Technology is the Data Fiduciary for PMLT.

Krishnapur, Samarpally, Kestopur, Kolkata, West Bengal 700102, India

Email: info@pmlt.edu

Phone: +91 83450 07917

Data we process and why

Account and contact data

Name, email or mobile number, profile photo, verification status, role, and account timestamps. Used to register, authenticate, secure, and support your account.

Learning activity

Course access, lesson progress, study plans, mock-test attempts, answers, scores, mistakes, quiz activity, and live-class participation. Used to deliver learning services and show your progress.

Purchases and records

Enrollment details, product access, payment proof, UTR or payment reference, invoices, and wallet transactions. Used to verify purchases, issue access and invoices, prevent fraud, and meet legal obligations.

Messages and device data

Support requests, notifications, optional WhatsApp delivery history, session IP address, browser or device details, and push-notification tokens. Used for support, security, service notices, and communications you choose.

PMLT limits processing to data reasonably needed for these stated purposes. Optional WhatsApp learning updates require a separate affirmative choice and can be withdrawn from Profile.

Processors and data sharing

PMLT may use contracted service providers for cloud hosting, database storage, file storage, email and SMS verification, WhatsApp delivery, push notifications, payment processing, analytics needed to operate the service, and customer support. Providers may process only the data required for their service and under PMLT's instructions. Data may also be disclosed when required by Indian law, to protect users, or to investigate fraud and security incidents. PMLT does not sell personal data.

Retention and security

Account and learning data is retained while your account is active and then only as long as needed for the stated purpose, legal compliance, fraud prevention, dispute resolution, or establishment of legal claims.

Expired OTPs and temporary authentication records should be removed on operational schedules. Payment and invoice records may be retained for periods required by tax, accounting, banking, and fraud-prevention laws even after account deletion.

PMLT uses access controls, authentication, encrypted transport, restricted administrative access, backups, and service-provider safeguards. No internet system can guarantee absolute security. Report suspected misuse immediately using the grievance contact above.

Your data rights

  • Access: download an authenticated copy of personal data connected to your account.
  • Correction and completion: request correction of inaccurate or incomplete personal data.
  • Erasure: request account deletion and erasure of data no longer required for a lawful purpose.
  • Withdraw consent: turn optional WhatsApp learning updates on or off as easily as they were enabled.
  • Grievance: raise a privacy concern and track its status. If unresolved after using PMLT's grievance process, you may approach the Data Protection Board of India when the relevant statutory provisions apply.
  • Nomination: nominate another individual to exercise applicable rights in the event of death or incapacity.
Open Profile privacy settings

Users under 18

Self-service registration is for users who confirm they are 18 or older. A person under 18 must not create an account without contacting PMLT and completing an approved parent or lawful guardian verification process. PMLT does not use children's data for behavioural monitoring or targeted advertising.

Notice changes and language help

Material changes will be communicated through the website, app, email, or another effective channel before they apply where required. Contact PMLT if you need help understanding this notice in another Indian language or need an accessible format.

Last updated 15 August 2026